Thumbtack Review: How to Maximize Earnings, Stay Safe, and Succeed as a Pro!


Mohit Kamboj

Do you work as a caterer, dog trainer, or landscaper? Thumbtack is a platform that helps different professionals connect with customers who need their services.

If you’re trying to find a good way to make extra money or if you already have a small business, you probably know how difficult it can be to figure out how to make money from new customers. And you probably know that advertising can cost a lot of money. With Thumbtack, you can create a profile for free. You only have to pay when customers contact you. Thumbtack offers guidance to help you understand your competitors. As you collect more reviews on the platform, your business will seem more trustworthy to customers.

If you want to learn how to succeed as a Thumbtack pro, continue reading our Thumbtack review.

What is Thumbtack?

Thumbtack is a website that connects people who need help with local professionals who can provide the services they need. The company is based in San Francisco and was started in 2008 with a clear goal: to simplify the process of hiring professionals and help professionals find more business opportunities.

Since then, over 50 million projects have been created on the platform. Thumbtack is a platform where professionals offer over 400 different services. Many customers use Thumbtack every day to find and connect with local service providers.

Thumbtack has received accreditation from the Better Business Bureau (BBB) and has been awarded an A+ rating. However, Thumbtack may not be suitable for everyone. According to customer reviews on Trustpilot, some people believe that the leads are too expensive. However, there are others who believe that it is necessary to invest money in order to make money.

Some people are happy with how fast they found jobs on Thumbtack, while others were disappointed because they paid for referrals that didn’t result in jobs. One disadvantage is that Thumbtack does not provide a free trial, meaning you may need to spend money to determine if Thumbtack is suitable for you.

How It Works?

Creating a profile on Thumbtack is free and there are no fees for subscribing. You only have to pay when a customer contacts you. To ensure that you only receive inquiries from the appropriate customers, you have the option to specify your preferred working hours, location, and the types of jobs you are interested in.

If a customer who perfectly fits your preferences contacts you, you will be charged for that lead automatically. Additionally, you will receive a 20% discount. If a customer contacts you but doesn’t fully meet your preferences, you can choose to either reject them or accept them and charge the full price. You can also contact customers who have already reached out to other professionals. In this situation, you will only have to pay if the customer responds to you.

The price of lead generation can vary based on different factors, such as the size of the project and the number of professionals available. If a customer contacts multiple professionals, you may receive a discount due to competition. If you reply to a lead within four business hours, but the customer doesn’t read your message for 48 hours, you will receive a refund for that lead.

Who Can Sign Up for Thumbtack?

To offer your services on Thumbtack, you need to be at least 18 years old. When you register, you confirm that you have the necessary qualifications and meet all legal requirements, such as holding licenses, certifications, bonds, and/or insurance. Thumbtack is a platform where you can list various professional services, making it easier for you to earn money without having to figure out how. The platform offers different types of services, which are organized into categories.

  • Home improvement
  • Wellness
  • Pets
  • Business
  • Events
  • Lessons
  • Crafts
  • Design and web
  • Legal
  • Personal
  • Photography
  • Repair and technical support
  • Writing, translation, and transcription

Thumbtack is a great platform for professionals who want to promote and sell their services to people who are interested in hiring them. It is effective for people with various levels of experience and budgets, as long as you can offer good service that meets your customers’ needs.

How Much Money You Can Earn From Thumbtack?

On Thumbtack, you have the ability to determine your own prices. Providing a base price, such as an hourly rate or flat fee, is helpful for customers to have an initial understanding of your charges. If you are unable to determine the cost of a service without reviewing the details of the job, you can give a price range, specifying the lowest and highest amount per square foot.

When it’s time to receive payment for your work, you will discuss the payment details directly with the customer instead of using Thumbtack. It is a good idea to write a contract and ask for a deposit before you begin. Make sure to inform the customer about any changes in price and provide proof of your expenses to prevent disagreements. If you are having trouble getting paid by a customer, you can contact Thumbtack for help.

Maximizing your Earnings with the Following Tips

To earn more money on Thumbtack, it’s important to focus on converting your leads into actual jobs. Thumbtack provides the following tips:

Add Photo and Write Clear Description

Ensure that you have a high-quality image of your face where you are smiling. In your profile, make sure you highlight any special qualifications, training, or awards that set you apart from others.

Tailor Your Quotes to Your Customers

It is important to address the customer by their name and mention specific details from their request. You can also provide recommendations and share pictures of similar projects.

Follow Up Your Customer

To be able to respond quickly to requests, you should download the Thumbtack mobile app. When you get a notification that a customer has seen your quote, contact the customer and explain how you can assist them. Please come back in a few weeks and check again if the customer has not yet hired a professional.

Provide Quality Service

Ensure that the work you perform and the customer experience you deliver are of the highest quality.

Get Review

After completing a job and making sure the customer is happy, kindly ask them to consider leaving a review to show their support. Thumbtack will send them a reminder, but your personal request could have a big impact. The more positive reviews you get, the better your ranking will be on Thumbtack’s search results. This will make it easier for you to find new customers.

How to Stay Safe on Thumbtack?

To keep yourself and your business safe, remember to:

  • Make sure the customer signs a written agreement that clearly states what they expect from the project and how much it will cost.
  • If you experience unfair treatment or receive a suspicious request, it’s best not to reply. Instead, submit the request to Thumbtack for assistance.
  • Inform a friend, family member, or employee about your whereabouts for work and make sure to have your phone easily accessible in case of an emergency.
  • If you left a job because you felt it might be unsafe, please inform Thumbtack. If you are in immediate danger, dial 911 for help.


What is Thumbtack?

Thumbtack is a platform connecting professionals with customers seeking various services.

How does Thumbtack work?

Professionals create a free profile, pay only when customers contact them, and can set preferences for suitable leads.

Who can sign up for Thumbtack?

Anyone aged 18 or older with the necessary qualifications can offer services in categories such as home improvement, wellness, business, and more.

How much money can you earn from Thumbtack?

Earnings depend on professionals’ self-determined prices. Payment details and contracts are negotiated directly with customers.

How to stay safe on Thumbtack?

Ensure signed agreements, report suspicious requests to Thumbtack, inform someone of your whereabouts, and contact Thumbtack if feeling unsafe.