Thumbtack Review: Pros, Cons, and Tips for Seamless Signup and Earning


Mohit Kamboj

Thumbtack Review: Pros, Cons, and Tips for Seamless Signup and Earning

Thumbtack is a website that helps professionals find clients by listing their services in an online directory. These professionals can work in many different industries, such as finance, law, and home improvement. If you have a skill that many people want, you can make some extra money by offering your services for hire on the platform. The platform now offers remote work opportunities, including web design.

Thumbtack: Pros and Cons

Pros  Cons
  • There are more than 1000 different services available in 12 different sectors, including events and wellness.
  • Joining is free – there are no monthly fees to start offering your services. You have the flexibility to work at any time that suits your schedule.
  • You only have to pay when customers contact you. The cost for each customer can range from $1.50 to $10 or more.
  • You can receive a full refund for cancellations. If a customer cancels your gig, you have the option to request a refund of the entire amount that was charged for the lead.
  • There is a lot of competition in this field, with over 250,000 professionals. As a result, the cost of leads can be quite high if you want to increase your chances of getting hired.
  • You cannot make payments on the platform. Instead, you need to make arrangements for customers to pay you directly. However, please note that there may be a delay of up to 30 days before you receive the payment.

How Does Thumbtack Works?

If you have the necessary skills but are struggling to find clients, Thumbtack can help you out. They offer more than 30,000 leads every day to professionals like you.

The great thing about Thumbtack is that you can list your services no matter how much experience you have in your profession. Additionally, you have the ability to determine the prices. As long as the service you offer matches the price you set, you are ready to proceed.

For Customers

Customers can go to Thumbtack’s website or use their app to find professionals. After applying certain filters, Thumbtack shows a list of professionals for you to select from. Customers look at the profiles of different businesses and decide who they want to contact.

For Professional

If you’re a professional, Thumbtack will include your listing on their search engine at no cost. But when a customer reaches out to you, you have to pay for the opportunity to connect with them. Thumbtack does not require you to pay for viewing customer information. You will only need to make a payment when someone reaches out to you.

Categories of Services Offered by Thumbtack

  • Home improvement/remodeling
  • Repair and technical support
  • Cleaning 
  • Pet training, grooming, sitting
  • Wellness
  • Business
  • Events
  • Design and web
  • Lessons
  • Crafts
  • Photography
  • Legal
  • Writing, translation and transcription
  • and More

How Much You Can Earn With Thumbtack?

The amount of money you can make with Thumbtack is completely up to you. When the potential customers contact you, you provide them with a price estimate based on their specific project requirements.

Who is Thumbtack best suited for?

Thumbtack is a great platform for professionals who want to find customers who are interested in hiring their services. The platform is also good for customers who want to hire professionals.

Benefits of Using Thumbtack

  • Users and professionals can join the platform for free without any payment required. You only have to pay for the lead that you choose to communicate with.
  • On Thumbtack, professionals can choose which projects they want to work on and decide how many hours and days they want to work.
  • Thumbtack makes it easy for you to find and hire local professionals in various fields.
  • If you own a small business or recently became an independent contractor, Thumbtack is a good platform to begin with and find potential customers.
  • If professionals don’t receive a response from leads within 48 hours, Thumbtack will give them a refund.

Thumbtack Requirements for Join

Becoming a professional on Thumbtack doesn’t have many requirements.

You have to:

  • You must be at least 18 years old.
  • You can offer professional services regardless of your level of experience.
  • Successfully complete a background check to ensure there are no criminal records.

Costs to Consider

Creating a pro profile on Thumbtack is free and there are no monthly subscription fees. However, you will need to pay a fee for each lead you receive from Thumbtack. This means that whenever a potential client contacts you, you have to pay a fee of $1.50 to the platform.

If a customer contacts multiple professionals, they may receive a discount due to competition. However, the price could be as high as $100 depending on how much people want it and how much is available.

To make sure that you attract customers who are genuinely interested in hiring you, it’s important to set your preferences. This will help filter out those who may not be the right fit for your services. 

Is Thumbtack Legit?

Thumbtack is a trustworthy company that gives you genuine opportunities and makes sure your payments are secure. The platform has been available since 2011 and has received an A+ rating from the Better Business Bureau. Thumbtack has a rating of 2.3 on Sitejabber and 4.4 on Trustpilot.

Most people who gave positive reviews said that the platform is the best place to find leads. Other people also found it easy to use and were happy with it.

A lot of people are satisfied with the service they received. However, there are only a few complaints about the site.

For example, many drivers were unhappy because they had to pay for the lead even if they weren’t hired. In general, Thumbtack is a legitimate company that is effective in its operations.

Signup and Start Earning With Thumbtack

Becoming a Thumbtack Pro is easy and uncomplicated. Let’s go over all the steps you need to take to become a Thumbtack Pro and begin selling your professional services.

Select Service

To become a Thumbtack Pro, the first step is to choose your location and the category that best fits your services or industry. 

Afterwards, you will be taken to a page where you can indicate the specific services that you provide. You have the option to choose as many or as few services as you want. If you don’t find the service you want to offer in the list, you can choose the ‘Other’ option and enter your service.

After you have chosen all the services you provide, click the ‘Next’ button. Thumbtack will create a list of extra services for you based on the ones you have already chosen. You can choose a few services from this list to connect with more customers.

If you accidentally choose the wrong services or want to remove some services later on, don’t worry. You can always make changes to your profile later.

Once you have chosen all the services you need, simply click on the ‘Next’ button. You will then be prompted to sign up.

Sign up 

Create an account After you click the ‘Next’ button, a window will appear asking you to sign up on the platform in three different ways.

  • Facebook account
  • Google account
  • Email address

Complete and Setup Profile

By now, you already have a specialized Thumbtack Pro account. However, you are missing the most crucial aspect of your success – your profile.

Setting up your profile with important information:

  • Information in depth about your service.
  • Things about you that are personal, like your name, date of birth, street address, and ZIP code.
  • Your picture on profile

Send Quotes

After you finish setting up your page, prospects will start asking you for quotes. The requests you get will tell you what the project is all about. 

Because of this, you can give a quote based on how much time and work you’ll put into the job.


How I contact Thumbtack customer support?

You can go to the Thumbtack customer service page to find all the information you need.

Does Thumbtack require a license?

You don’t need a license to work as a service provider on Thumbtack.