Roku is one of the most popular ways to watch the latest web series, TV shows, movies, and videos from YouTube on a non-smart TV. So, to enjoy content from Netflix or Prime Video, you no longer require to get a smart TV or yourself, as Roku TV will give you the taste of smart TV.
Although Roku seems to be the perfect solution for non-smart TV users, it might happen that the apps on the platform stop working. In such cases, all you require is to take a few extra steps to get them operating again.
Apps not functioning on Roku TV
If the Roku App suddenly stops operating, or if it hangs while buffering and merely shows a black screen, or if you choose it, nothing happens. Here’s how to make it right.
You may do two things. First, disconnect your Roku device and then replug it. Check to see whether it is still operating properly. If it still is not functioning, then, under the settings, delete the channel and re-add it. Readers should note here that channels mean apps on Roku TV.
The following are the steps involving the addition and removal of a channel on Roku:
Using your remote, first move over the channel that is not working.
- Then, using your remote, push the * button. It will now prompt you with a ‘Remove’ option.
- Then you will be asked to enter your PIN or passcode.
- Once the PIN is inserted, the channel will be removed.
- To re-add the channel to the Roku TV home screen, choose ‘Streaming Channels,’ which will show up a list of channels streaming on Roku TV.
- Find the deleted channel and choose it to download and reinstall.
- Newly installed apps will download and install the most updated version of the channel, resolving the earlier issue.
If none of the above steps work for you, contacting Customer Support will help you out.
Apps on Roku TV keep logging you out
One of the most common problems with the downloaded channels on Roku TV is that it keeps closing or signing out. And every time entering the signing-in credentials can be really annoying and time taking. So, what do you do in such cases?
The first thing that you might want to start with is removing and adding back the problematic channel. Hit the ‘*’ button on Roku remote and hover to the app you want to delete. Enter your pin code and then delete the app. Now, to add back a channel, you go to the “Streaming Channel” option on the home screen. Find the app and then reinstall it.
If this doesn’t work, you can contact the customer care of the app in question.
Alternatively, you can reboot your Roku TV. Go to Settings from the Roku TV home screen and choose the ‘Restart’ option, or you can simply unplug the cables from your TV. Wait for at least 5 minutes and then replug the cables back into the power source. Now power on the TV and access the channel again.
Sometimes this problem happens because of the software updates. Either your system is not updated, or you forgot to reboot your system after the software update.
If neither of the steps solves your problem, try reaching out to the customer care of the particular app. Like if Netflix is not working on Roku, contact the support care of Netflix. You can get the contact details from Google.
Roku apps keep crashing/freezing
Your channels on Roku TV could keep freezing when you try opening it or, worse, in the middle of you streaming the channel. What should you do in such cases?
First, you can try rebooting the Roku system by selecting the Restart option in the Settings menu or unplugging all the cables and waiting for 5 minutes before replugging the cables. After replugging:
- Check whether the app is functioning normally or not.
- If not, try uninstalling and reinstalling that app.
- While installing apps, make sure that your internet connection is strong.
To do this, hit the ‘*’ button on the Roku remote and hover over the app you want to delete. Enter your pin code and then delete the app. To add back a channel, you go to the “Streaming Channel” option on the home screen. Find the app and then reinstall it. This should fix your problem, but if it doesn’t, you will have to contact the customer care of Roku TV and the app company.
Roku apps keep disconnecting from your network or TV
In the absence of a stable internet connection, it might happen that the Roku Apps do not function properly on the TV and keep getting disconnected. Let’s see how to fix this problem.
You should start by rebooting both the Roku device and your wireless internet router as a basic step. After this, your wireless connection should start working seamlessly. If it does not, you can contact your Wi-Fi provider.
Alternatively, you can go to ‘Settings’ -> ‘Network’ and check if the signal is weak or strong. If it shows weak, it means that there is some problem with your Wi-Fi connection. Try replacing the modem and getting a new one. But before doing that, it is suggested that you talk to a technician to check if the router/modem is defective and what can be done about it.
Conclusion
Roku TV has definitely changed the way people consume entertainment these days. Non-smart TV users would not have thought that they would also be able to enjoy Netflix, Hulu, Amazon Prime, and others on their normal TVs. But, thanks to the Roku TV device, which made streaming these apps so easy and affordable.
Just like any other technological device, Roku App can also undergo problems. There can be times when the channels or the apps on Roku TV just stop working or starts to flicker or just won’t open. Such scenarios can be really annoying. We know that, and that is why we have come up with elaborated fixes given above, which can bring back your favorite movies and TV shows. Follow these fixes and let us know if your problems were solved!
