- We highly recommend 1-800 Contacts for purchasing contact lenses online.
- Rest assured that their price match guarantee guarantees you the best price available online.
- You can easily exchange any unopened lenses thanks to their free contact lens returns policy.
- Contact lens replacement available for torn lenses at no cost.
- Their customer service is available around the clock and staffed by live representatives, ensuring that you will always receive assistance from a real person.
- If you do not currently have a contact lens prescription or if this is your first time getting contacts, it is recommended to schedule a comprehensive eye exam and contact lens fitting with your doctor.
- After obtaining a prescription, you can easily purchase lenses online.
1-800 Contact: Pros and Cons
Let’s take a look at the pros as well as cons of purchasing contacts from 1-800 Contacts:
How Does the Ordering Process and Delivery Work?
If you’re new to wearing contacts, we suggest scheduling a visit with your eye doctor to receive guidance on proper care. Once you gain confidence, you can begin making online purchases.
The ordering process at 1-800 Contacts is simple and uncomplicated. Simply have your current contact lens prescription and a credit card ready. Here are the process of order:
- Place your lenses in your shopping cart.
- Sign up for an account.
- Please provide the necessary details from your prescription.
- Fill out the necessary fields for your shipping and billing information.
- Check your email.
Once your order is placed, 1-800 Contacts will promptly send you an email to confirm your purchase. Afterwards, they will confirm the accuracy and currency of your contact prescription.
1-800 Contacts has processing and shipping times that are quicker than the majority of online retailers.
After your prescription is verified, they will proceed with processing and shipping your order. Here are the available shipping options:
- Standard: Free Standard Shipping: 5-7 business days
- Ridiculously Fast: $14.99: 2-3 business days
- Teleported (Basically): $19.99: 1 business day
Prices at 1-800 Contacts may be higher compared to other competitors. However, as part of their “Gajillion Percent Promise,” they offer a price match guarantee. To access their services, you can reach out to their customer support team through various channels such as online chat, email, or phone.
Simply inform them of the source of a more affordable option. After verifying the competitor’s pricing, they will lower your cost to be $1 below the competition’s. Always remember to inquire about a price match guarantee. If you fail to request one, they will not provide it to you.
1-800 Contacts also offers the advantage of transparent pricing with no hidden fees. The price displayed on their website (or a competitor’s website) is the exact amount you will pay. If you decide to expedite your shipping, there will be an extra charge.
1-800 Contacts offers a return policy that is very supporting:
- You can easily return any unopened lenses for store credit.
- If a contact lens tears, they will provide you with a free replacement order.
- If your prescription changes, you have the option to return or exchange your old lenses.
Get in touch with 1-800 Contacts through chat, email, or phone to initiate the return process. Their customer support team is readily available to assist you every step of the way.
Online Brands Selection
1-800 Contacts offers a wide range of contact lenses for online purchase. They stock a wide range of popular brands, including:
- Air Optix
- & More
Summary: 1-800 Contact
1-800 Contacts has the status of being the longest-running direct-to-consumer prescription eyewear mail service that is still operating today. In the past, it was possible to contact them (guess what their phone number was) and order items to be delivered to your home.
Now, their sales occur online. Their selection is top-notch, customer service is exceptional, and shipping times are impressively quick.