1-800 Contacts: Your One-Stop Shop for Contact Lens Brands


Mohit Kamboj

  • We highly recommend 1-800 Contacts for purchasing contact lenses online.
  • Rest assured that their price match guarantee guarantees you the best price available online.
  • You can easily exchange any unopened lenses thanks to their free contact lens returns policy.
  • Contact lens replacement available for torn lenses at no cost.
  • Their customer service is available around the clock and staffed by live representatives, ensuring that you will always receive assistance from a real person.
  • If you do not currently have a contact lens prescription or if this is your first time getting contacts, it is recommended to schedule a comprehensive eye exam and contact lens fitting with your doctor. 
  • After obtaining a prescription, you can easily purchase lenses online.

1-800 Contact: Pros and Cons

Let’s take a look at the pros as well as cons of purchasing contacts from 1-800 Contacts:

Pros Cons
  • Our offer a wide range of contact lens brands to choose from. 1-800 contacts offers a wide selection of contact lens brands to ensure a comfortable fit for your eyes. If you’re searching for a specific contact lens brand, they might have it in stock.
  • They offer a guarantee to match prices. When shopping at 1-800 Contacts, people who wear contact lenses can be assured of getting the best possible price. They guarantee to match or beat any price you find online.
  • Our checkout process is simple and our shipping is lightning-fast. 1-800 Contacts’ ordering system is designed to be user-friendly, making it a breeze to get the contacts you need. In addition, they provide expedited shipping, ensuring prompt delivery of your lenses.
  • Excellent return policy. Their return policy includes coverage for lenses that are defective, torn, or unused due to prescription changes. This is a cost-effective solution.
  • Exceptional customer service. At 1-800 Contacts, our dedicated customer service representatives are available to assist you through phone calls and online chat messages. We make sure to address all of your concerns.
  • Over 25 years of valuable experience. With a rich history and vast experience, they demonstrate their dedication to delivering top-notch service and products. Rest assured that the product you receive is of high quality and comes from a trustworthy source.
  • They do not offer complete contact lens fittings or eye exams. It is necessary to visit an eye care professional for a contact lens fitting and eye exam.
  • May not be the most beginner-friendly option. Eye doctors provide valuable information about contact lenses. It is advisable for individuals seeking their first prescription contacts to obtain a trial pair from their eye doctor.
  • Lenses currently not in stock. Occasionally, lenses may not be readily accessible, resulting in a delay in receiving your order. However, it is not as frequent with 1800 contacts due to their spacious warehouses.


How Does the Ordering Process and Delivery Work?

If you’re new to wearing contacts, we suggest scheduling a visit with your eye doctor to receive guidance on proper care. Once you gain confidence, you can begin making online purchases.

The ordering process at 1-800 Contacts is simple and uncomplicated. Simply have your current contact lens prescription and a credit card ready. Here are the process of order:

  • Place your lenses in your shopping cart.
  • Sign up for an account.
  • Please provide the necessary details from your prescription.
  • Fill out the necessary fields for your shipping and billing information.
  • Check your email.

Once your order is placed, 1-800 Contacts will promptly send you an email to confirm your purchase. Afterwards, they will confirm the accuracy and currency of your contact prescription. 

1-800 Contacts has processing and shipping times that are quicker than the majority of online retailers.


After your prescription is verified, they will proceed with processing and shipping your order. Here are the available shipping options:

  • Standard: Free Standard Shipping: 5-7 business days
  • Ridiculously Fast: $14.99: 2-3 business days
  • Teleported (Basically): $19.99: 1 business day


Prices at 1-800 Contacts may be higher compared to other competitors. However, as part of their “Gajillion Percent Promise,” they offer a price match guarantee. To access their services, you can reach out to their customer support team through various channels such as online chat, email, or phone.

Simply inform them of the source of a more affordable option. After verifying the competitor’s pricing, they will lower your cost to be $1 below the competition’s. Always remember to inquire about a price match guarantee. If you fail to request one, they will not provide it to you.

1-800 Contacts also offers the advantage of transparent pricing with no hidden fees. The price displayed on their website (or a competitor’s website) is the exact amount you will pay. If you decide to expedite your shipping, there will be an extra charge. 


1-800 Contacts offers a return policy that is very supporting:

  • You can easily return any unopened lenses for store credit.
  • If a contact lens tears, they will provide you with a free replacement order.
  • If your prescription changes, you have the option to return or exchange your old lenses.

Get in touch with 1-800 Contacts through chat, email, or phone to initiate the return process. Their customer support team is readily available to assist you every step of the way.

Online Brands Selection

1-800 Contacts offers a wide range of contact lenses for online purchase. They stock a wide range of popular brands, including:

  • Acuvue
  • Air Optix
  • Biofinity
  • Biotrue
  • Clariti
  • FreshLook
  • Precision1
  • Proclear
  • SofLens
  • Ultra
  • & More

Summary: 1-800 Contact

1-800 Contacts has the status of being the longest-running direct-to-consumer prescription eyewear mail service that is still operating today. In the past, it was possible to contact them (guess what their phone number was) and order items to be delivered to your home. 

Now, their sales occur online. Their selection is top-notch, customer service is exceptional, and shipping times are impressively quick.