Ordering contacts can be a challenging process. Updating your prescription involves finding the appropriate brand and researching the best price available. Additionally, there is the inconvenience of placing an order for and collecting your contacts from your eye doctor’s office. That’s where 1-800 Contacts can help.
1-800 Contacts has a long-standing history of over 25 years. Customers can easily order contacts online and have them delivered right to their door for added convenience. In addition, they assure customers that their customer service is available to assist with even the most difficult inquiries.
That being said, it can still be a bit perplexing to determine where to begin. We have put together a list of common concerns and useful information for you to review before placing an order with 1-800 contacts.
What is 1-800 Contacts?
1-800 CONTACTS is a convenient online contact lens supplier that lets you easily order prescription lenses from the comfort of your own home. The company was established in 1995 as a phone-order service for purchasing prescription contacts.
In the past, if you wanted to reach out to 1-800-266-8228, you could easily remember it by dialing the numbers that corresponded to the word “CONTACT” on a keypad. After that, you can simply place an order for your next set of lenses. The company’s customer service phone number has not changed.
Now, ordering contact lenses is as simple as pressing a button — once your contact lens prescription has been verified, of course.
1-800 CONTACTS is committed to providing 24/7 customer service and price match guarantees to simplify your vision care experience.
What Brands Does 1-800 Contacts Sell?
At 1-800 CONTACTS, you can find a wide range of prescription contact lenses, contact lens solutions, and eye drops. They have a wide variety of contact lens brands available for purchase:
- Acuvue
- Air Optix
- Biofinity
- Biotrue
- Clariti
- DAILIES
- FreshLook
- Precision1
- Proclear
- SofLens
- Ultra
Lenses offere by 1-800 Contacts:
- Toric and astigmatism
- Multifocal/bifocal
- Colored contacts
- Daily and weekly disposables
- Monthly disposables
- Soft lenses
- Rigid gas permeable lenses
Does 1-800 Contacts Provide Eye Exams?
In order to place an order for contacts or glasses online, it is necessary to have a valid prescription. This prescription can only be obtained after undergoing an eye exam. 1-800 CONTACTS has that taken care of as well.
ExpressExam allows for convenient vision checks at any location and time. All you need is a smartphone or computer and about 10 feet of space between you and the screen.
ExpressExam offers a convenient and efficient way to get your vision examined. For just $20 and 10 minutes of your time, you can have your vision virtually tested by a board-certified ophthalmologist. Within a few hours, you’ll receive a renewed prescription, making the process quick and hassle-free.
After receiving your prescription, you can conveniently order contacts from 1-800 CONTACTS.
What is Required to Make an Order From 1-800 Contacts?
In order to place an order online, it is important to have your current contact lens prescription on hand. This includes the strength of your lenses and the brand recommended by your eye doctor.
When placing an order, you have the option to manually enter the information on the website or upload a photo of your prescription from your eye care provider. 1-800 CONTACTS can also reach out to your eye doctor directly to obtain this information.
Once you’ve given all the necessary details, the customer service representatives on the website will check if your prescription is up-to-date and valid. After that, your order will be shipped.
Does 1-800 Contacts Accepts Insurance?
Indeed, 1-800 CONTACTS does accept vision insurance from a wide range of providers. If your vision insurance provider is not in-network, you can complete a specific form and submit it to your provider along with your order invoice to receive reimbursement.
- UnitedHealthcare Vision
- Spectera
- Davis Vision
- Superior Vision
- Blue View Vision
- Anthem
In addition, your insurance can be used in conjunction with your HSA (health savings account) or FSA (flexible spending account) benefits. Unfortunately, insurance cannot be used in conjunction with any discounts or rebates.
Does 1-800 Contacts Provide Price Comparing?
Yes, however, there are certain guidelines to follow. If you come across a lower price on another website, simply initiate a chat with a virtual customer service agent. Request them to verify the price, and they will provide you with the best deal available.
However, there are specific criteria that your request must meet:
- The competitor must be based in the United States.
- It is not possible to combine your vision insurance and a price match in a single transaction.
- Special deals should be accessible to everyone. Unfortunately, it is not possible to offer a special deal from a private doctor’s office or boutique optical shop.
- Rebates are also matched for your convenience. However, it is not possible to combine a rebate and a price match simultaneously.
1-800 CONTACTS Costs
As per the website, the prices of contact lenses vary between $30 and $70 per box. The quantity of lenses in each box varies based on whether they are daily or weekly disposables or monthly lenses.
The final price of contact lenses from 1-800 CONTACTS varies based on the brand, box size, and insurance payment option.
Make sure to check the website for any available discounts or rebates before placing your order, as you may be able to get a price reduction. Another option to consider is setting up a subscription for your lenses, which can potentially save you money.
Shipping for your contacts is free of charge.
1-800 CONTACTS Shipping
1-800 CONTACTS offers three different shipping speeds: 5-7 business days, 2-3 business days, and overnight shipping. Here’s what you can expect once your prescription has been verified. It may take up to one business day.
Similar to other websites and retailers, shipping times may be extended if the item you purchased is currently unavailable. Checking the status of your order online is always a breeze.
1-800 CONTACTS Return Policy
1-800 CONTACTS happily accepts returns and exchanges at all times as part of their unbeatable “Gajillion Percent Promise.” If you have any unworn contacts, you can easily return them, even if the box has been opened. You’ll then receive a credit that you can use for your next order.
This is convenient for individuals who receive a new prescription, regardless of whether it is for power or brand. If the prices don’t align between your previous and current contacts, you might need to cover the price difference. Alternatively, you may receive a refund for the price difference if your new lenses are cheaper.
Just a heads up, any credits you get for returning contacts will be automatically applied to your next purchase. You will not receive any cash refund.
Does 1-800 Contacts Sell Glasses?
1-800 CONTACTS has recently joined up with Liingo Eyewear to offer customers the convenience of ordering prescription eyeglasses alongside their contacts.
The 1-800 CONTACTS website’s main page features a convenient drop-down menu that includes a link specifically for eyeglasses. By clicking on it, you will be redirected to the Liingo Eyewear website. At our store, you’ll find a wide selection of eyeglasses that come with a range of benefits:
- With the option of a “home try-on,” you can conveniently order up to five frames from the site and test them out in the comfort of your own home before making a final decision.
- Experience a virtual try-on feature that lets you effortlessly test out glasses using your smartphone.
- Each frame comes with complimentary prescription lenses.
- Enjoy free shipping on all orders
- Returns are accepted within the initial 60-day period at no cost to you.
- Enjoy complimentary glasses adjustments wherever you go, with Liingo taking care of the cost.
- Our 60-day product guarantee allows for free replacements of your glasses within the first two months in case of breakage or scratching.
Liingo provides a wide range of prescription eyeglasses, sunglasses, and blue light glasses for adults. Similar to 1-800 CONTACTS, a valid prescription is required prior to placing an order. Our frames are priced at $55 and up.
Conclusion
In conclusion, 1-800 Contacts offers a hassle-free and reliable solution for ordering contact lenses. With 25 years of experience, they provide 24/7 customer support, a wide range of brands, and convenient services like ExpressExam. They accept insurance, offer a price match guarantee, and have a straightforward return policy. Plus, they now offer eyeglasses through Liingo Eyewear, making them a one-stop shop for your vision needs.
